Protecting your privacy is our priority, whether you're engaging with our own websites or those we create for our clients ("Websites"), as well as through our applications and those we develop for clients ("Applications"). We also extend this commitment to all individuals using our services and solutions ("Services"). We believe in clear, honest communication about how your information is collected, used, and protected, so you can feel confident in every interaction with us.
This Privacy Notice explains how we handle your personal information, whether it’s collected directly from you or obtained from third-party sources. This website privacy notice is provided to explain:
• How we handle your personal information, whether it’s collected directly from you or obtained from third-party sources.
• The reasons we process your data and your rights regarding how it’s managed, updated, transferred, or deleted.
• The types of personal information we process and how you can access, update, transfer, or request deletion of your information.
• How we empower you to make informed choices when using our Websites, Applications, and Services.
• The scope of this Privacy Notice, which applies only to personal information we collect or process directly and does not cover information managed by third parties during your engagements with them.
Bejo is a consultancy that partners with ambitious brands to deliver high-impact design, strategy, and technology solutions. We embed agile teams of creative and technical specialists directly into organizations to tackle critical projects and unlock transformative growth.
We may collect and use the following categories of personal information for the purposes set out below:
To provide and improve our products and services:
• Names and contact details
• Addresses
• Gender
• Occupation
• Financial data (e.g., income and expenditure)
• Transaction data (e.g., payments made and received)
• Usage data (e.g., website usage and product/service interactions)
• Video and audio recordings (e.g., calls)
• Meeting notes and decisions
• Account access information
To operate client and customer accounts:
• Names and contact details
• Addresses
• Purchase/service history
• Account information, including registration details
• Security-related information
• Marketing preferences
For crime prevention, detection, and investigation:
• Names and contact details
• Client accounts and records
• Call recordings
For marketing and information updates:
• Names and contact details
• Addresses
• Marketing preferences
• Website and app journey data
• IP addresses
For research and archiving purposes:
• Names and contact details
• Addresses
• Purchase or client account history
• Website and app usage data
To comply with legal requirements:
• Names and contact details
• Identification documents
• Client account information
• Any other information required by law
To protect client welfare:
• Names and contact details
• Client account information
For recruitment purposes:
• Contact details (e.g., name, address, email)
• Date of birth
• National Insurance number
• Identification documents (e.g., passports)
• Employment and education history
• Right-to-work information
• Security clearance details
For handling queries, complaints, or claims:
• Names and contact details
• Address
• Account information
• Call recordings
• Customer or client accounts and records
Under UK data protection law, we must have a lawful basis for collecting and using your personal information.
We rely on the following lawful bases for processing your data:
• Service Enhancement: To improve products and services, resolve technical issues, and ensure usability and security.
• Business Operations: To manage relationships with clients, partners, and suppliers and support business administration.
• Marketing and Communications: To send marketing communications, run client satisfaction surveys, and personalize campaigns.
• Security and Fraud Prevention: To prevent fraud, protect our systems, and investigate incidents.
• Compliance and Legal Defense: To defend against legal claims, protect our brand, and ensure compliance with legal obligations.
• Employee and Contractor Management: To manage employee and contractor records, payroll, and benefits.
• Research and Insights: To conduct market research and analyze data to inform business strategy.
We process your personal data to pursue the following legitimate interests:
• Service Enhancement: To improve products and services, resolve technical issues, and ensure usability and security.
• Business Operations: To manage relationships with clients, partners, and suppliers and support business administration.
• Marketing and Communications: To send marketing communications, run client satisfaction surveys, and personalize campaigns.
• Security and Fraud Prevention: To prevent fraud, protect our systems, and investigate incidents.
• Compliance and Legal Defense: To defend against legal claims, protect our brand, and ensure compliance with legal obligations.
• Employee and Contractor Management: To manage employee and contractor records, payroll, and benefits.
• Research and Insights: To conduct market research and analyze data to inform business strategy.
We collect personal information from the following sources:
• Directly from you
• Publicly available sources
• Previous employers (for recruitment)
• Market research organizations
• Marketing lists and service providers
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. Our retention schedule defines the specific periods for keeping each type of information.
Where necessary, we may transfer personal information outside of the UK. In such cases, we ensure that appropriate safeguards are in place, including UK "adequacy" arrangements or similar safeguards. Transfers may include:
• Organisation Name: Studio Bejo FZ-LLC
• Category of Recipient: Affiliated Company
• Destination Country: United Arab Emirates
• How It Complies: The UAE has a UK Data Bridge (Adequacy Regulations)
Where necessary, we may transfer personal information outside of the UK. In such cases, we ensure that appropriate safeguards are in place, including UK "adequacy" arrangements or similar safeguards. Transfers may include:
• Organisation Name: Studio Bejo FZ-LLC
• Category of Recipient: Affiliated Company
• Destination Country: United Arab Emirates
• How It Complies: The UAE has a UK Data Bridge (Adequacy Regulations)
You have rights under data protection law, including:
• Access: The right to request access to your personal information.
• Rectification: The right to request correction of inaccurate or incomplete data.
• Erasure: The right to request deletion of your personal data.
• Restriction: The right to request restriction of processing.
• Objection: The right to object to processing.
• Data Portability: The right to request transfer of your personal data to another organization.
• Withdrawal of Consent: The right to withdraw consent at any time where consent was used as the lawful basis.
If you wish to exercise any of these rights, please contact us using the details provided in the Contact Details section.
A “cookie” is a small text file containing letters and numbers that a website sends to a visitor's computer or other Internet-connected device. Cookies are used to uniquely identify the visitor's browser or to store information and settings in the browser. "Web beacons," also known as internet tags, pixel tags, or clear GIFs, may link web pages to web servers and their cookies to collect and transmit information back to a server. Cookies allow websites to recognize a user’s device and store information about preferences or past actions. Cookies may also help websites identify returning users, creating a smoother and more personalized experience.
We may use cookies to:
• Improve the performance of our websites.
• Collect information about how users interact with our websites.
• Enhance user experience by personalizing content.
• Deliver relevant advertising on our websites and other platforms.
• Measure the effectiveness of our advertising and marketing campaigns.
Strictly Necessary Cookies
• These cookies are essential for the website’s functionality, such as supporting navigation and secure access to areas of the site. They do not require user consent and are deleted after the session ends.
Performance or Analytical Cookies
• These cookies gather anonymized data on website usage, such as frequently visited pages or error messages. This data helps improve site functionality and user experience. Consent is required for these cookies.
Functional Cookies
• These cookies recognize returning users and remember preferences like language or region settings. They allow personalization and remain active until manually deleted by the user.
Targeting Cookies
• These cookies track browsing habits to display tailored advertisements. They may also limit the frequency of ads and share data with advertisers. Consent is required for these cookies.
Social Media Cookies
• Social media cookies allow you to share website content on social networks. These cookies may track your browsing to build a profile of your interests and tailor advertising accordingly.
You can block cookies by adjusting your browser settings. For more information, visit www.allaboutcookies.org. Please note that blocking certain cookies may impact your experience on our website.
Our website uses a combination of first-party and third-party cookies to ensure smooth functionality, enhance user experience, and gather analytical insights. Below are the primary cookie types in use:
Strictly Necessary Cookies
These cookies are essential for the website to function properly and cannot be disabled. They enable basic operations like navigation and access to secure areas. Examples include:
• Cookie Subgroup: Webflow session cookies
• Purpose: To manage user sessions and ensure site functionality.
• Cookies Used: wf-session
Analytics Cookies
These cookies collect information about how visitors interact with our website. They help us understand user behavior, track page views, and measure the performance of our site. These cookies are set by Google Analytics. Examples include:
• Cookie Subgroup: Google Analytics
• Cookies Used:
• _ga: Used to distinguish users.
• _gid: Used to distinguish users.
• _gat: Used to throttle request rates.
• Purpose: To analyze website traffic and usage patterns. These cookies typically expire after a set period (e.g., 24 hours or 2 years).
Performance Cookies
These cookies monitor site performance and help us identify issues like slow loading pages or error messages. While not strictly necessary, they enhance your browsing experience.
Marketing and Targeting Cookies
Currently, our default setup does not include marketing or targeting cookies. However, if you engage with embedded content or third-party integrations, additional cookies from those services may apply.
Post: Bejo (UK), Silverstream House, 45 Fitzroy Street, LONDON, England, W1T 6EB, GB
Email: jb@bejo.uk
This Privacy Notice may be updated from time to time. We encourage you to review it regularly to stay informed about how we protect your personal information.
14 December 2024
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